Terms & Conditions

Last Updated: 31 March 2026

Welcome to the Midtherm UV Limited website. These Terms and Conditions ("Terms") govern your use of our website at midthermuv.co.uk and your purchase of our UV-C air purification products and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

2. Website Use

2.1 Acceptable Use

You may use our website for lawful purposes only. You agree not to use our website in any way that breaches applicable local, national, or international law or regulation, or in any way that is unlawful or fraudulent.

2.2 Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our website and in the material published on it, including but not limited to text, graphics, logos, images, photographs, and software. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and download extracts of any page(s) from our website for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded, and you must not use any illustrations, photographs, video or audio sequences, or graphics separately from any accompanying text. Our status as the author of content on our website must always be acknowledged.

3. Product Information and Pricing

3.1 Product Descriptions

We make every effort to ensure that product descriptions, specifications, and images on our website are accurate. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

All UV-C air purification products are subject to availability. We reserve the right to discontinue any product at any time. Product specifications may be updated or changed without prior notice to reflect improvements or regulatory requirements.

3.2 Pricing

All prices displayed on our website are in British Pounds Sterling (GBP) and are exclusive of VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed on our website at the time you submit your enquiry or place your order.

4. Orders and Contracts

4.1 Enquiries and Quotations

When you submit an enquiry through our website or contact us by phone or email, this constitutes a request for information only and does not create a binding contract. We will respond to your enquiry with product information, specifications, and pricing as appropriate.

Formal quotations provided by us are invitations to treat and do not constitute an offer. A binding contract is only formed when we accept your order in writing, either by email confirmation or by issuing an invoice.

4.2 Order Acceptance

We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where products are not available, pricing errors have occurred, or we are unable to verify information provided by the customer. If we cancel an order after payment has been received, we will provide a full refund.

5. Product Warranties and Guarantees

5.1 Manufacturer Warranties

Our UV-C air purification products are covered by manufacturer warranties as specified in the product documentation. Warranty periods and terms vary by product model and are detailed in the warranty documentation provided with each unit.

5.2 Warranty Exclusions

Warranties do not cover damage caused by misuse, negligence, accidents, unauthorised modifications, improper installation, failure to follow operating instructions, or normal wear and tear. Warranties are void if the product has been serviced or repaired by unauthorised personnel.

5.3 Performance Claims

Performance data regarding pathogen deactivation rates (e.g., 99.9% effectiveness against viruses, bacteria, mould, and pollen) is based on independent laboratory testing conducted under controlled conditions. Actual performance may vary depending on environmental factors, room size, air circulation, pathogen type, and operating settings. We make no guarantee that our products will prevent illness or eliminate all pathogens in real-world conditions.

6. Installation and Maintenance

6.1 Installation

Professional installation is recommended for all wall-mounted and ceiling-mounted units. Installation must be carried out by qualified personnel in accordance with manufacturer specifications and applicable electrical safety regulations. We provide installation planning assistance, room layout guidance, and can recommend qualified installers; please enquire for details.

Portable units are designed for plug-and-play operation but must be used in accordance with the operating manual. Customers are responsible for ensuring adequate electrical supply and appropriate placement of units.

6.2 Maintenance Requirements

Regular maintenance is essential for optimal performance and safety. UV-C lamps must be replaced at the end of their rated lifetime (typically 9,000 hours). Customers are responsible for tracking operating hours and arranging timely lamp replacement. We can provide maintenance services and replacement lamps; please contact us for details.

7. Limitation of Liability

7.1 General Limitations

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Subject to the above, we shall not be liable to you for any indirect or consequential losses, including but not limited to loss of profits, loss of business, business interruption, or loss of business opportunity arising from your use of our website or products.

7.2 Product Liability

Our UV-C air purification products are designed to reduce airborne pathogens and improve indoor air quality. However, they are not medical devices and should not be relied upon as the sole means of infection control or disease prevention.

7.3 Maximum Liability

Subject to the limitations set out above, our total liability to you for all claims arising out of or in connection with these Terms or your use of our website or products, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total amount paid by you for the specific product or service giving rise to the claim.

8. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Privacy Policy, available at /privacy, explains how we collect, use, and protect your personal information. By using our website, you consent to the processing of your data as described in our Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices. We recommend that you review the terms and conditions and privacy policies of any third-party websites you visit.

10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, epidemics or pandemics, strikes, labour disputes, supplier failures, or telecommunications or internet failures.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

12. Entire Agreement

These Terms, together with our Privacy Policy and any written quotations or contracts issued by us, constitute the entire agreement between you and Midtherm UV Limited relating to your use of our website and purchase of our products. These Terms supersede all prior agreements, understandings, representations, and warranties, whether written or oral.

13. Amendments

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms. We recommend that you review these Terms periodically to stay informed of any updates.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

You and we both agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

15. Consumer Rights

If you are a consumer (i.e., you are purchasing products for personal use and not for business purposes), you have certain legal rights under the Consumer Rights Act 2015 and other consumer protection legislation. These Terms do not affect your statutory rights as a consumer.

16. Business Customers

If you are purchasing products for business purposes (including healthcare facilities, educational institutions, offices, or other commercial settings), you acknowledge that you are not a consumer and that certain consumer protection rights do not apply. Business purchases are subject to the specific terms agreed in written quotations and contracts.

17. Contact Information

If you have any questions about these Terms or wish to contact us regarding any matter, please use the following contact details:

We aim to respond to all enquiries within 1-2 business days.